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Popular pages
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WhosOn - Pioneering Live Chat & AI Solutions for Modern Businesses
Unlock opportunities with WhosOn, providing advanced live chat and AI technology for enterprise businesses. Explore our smart, secure, and compliant chat solutions, designed for multisite, multi-count...
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The difference between synchronous and asynchronous messaging | WhosOn
Two types of messaging support have risen in modern help desks: synchronous and asynchronous messaging. But what's the difference between them?
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ESAT: employee satisfaction and why it matters | WhosOn
Is it time that more attention was paid to employee satisfaction? How do you go about creating ESAT, and why should businesses bother?
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Financial services brands and the case for live chat technology | WhosOn
More and more consumers are managing their finances online. So, live chat technology for financial services businesses is increasingly essential.
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Pharma chatbots: the pros and the cons | WhosOn
Are pharma chatbots a digital fad, or are they truly worth deploying? Here, we assess the risks against the rewards when it comes to pharma chatbots.
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Agent empowerment: what is it, and why is it so important? | WhosOn
Agent empowerment is a divisive subject. But is it time to encourage smaller-scale decisions throughout your customer service frontlines?