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Support – Video Central
You should receive a response from Customer Service within one business day.
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Welcome
Video Central Support
Prime Video offers content providers the ability to publish content wor...
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Support – Video Central
videocentral.amazon.com/home/help
Yes. It is open to the public.
Who is the intended audience?
Studio partners, post houses, and vendors.
When did the site launch
The revised site launched in August 2...
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Support – Video Central
"Avail" is an industry term for an availability notice, which declares the time, location, and business rules relating to the offering of a title. We utilize EMA Avails. The Entertainment Merchants As...
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Support – Video Central
Monthly
All report types are available as downloadable comma separated value sheets (.csv). To download, click the
down arrow next to the report type and the frequency you want to view. Select the d...
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Support – Video Central
Access Pay-for-Performance terms
Content partners can participate in the Prime Video Pay-for-Performance royalty program at the discretion of the Prime Video business team. To request participation, c...
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Support – Video Central
Supported bank locations
All payments are made through Electronic Funds Transfer (EFT) or wire transfer. We support electronic payments in
the locations listed below. We’re actively adding new locati...