amazon.ae Help: Help & Customer Service

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• Support : Customer Support

  Your online Megastore

• I’ve changed my mind; can I return what I’ve bought? : Customer Support

  Modified on: Mon, 13 Oct, 2014 at 6:14 PM Yes you can. We want to offer you, our valued customers, peace of mind of shopping with us and also we fully understand that sometimes you might change you...

• Our Return Policy : Customer Support

  Changed your mind? Shop at ease, knowing that even after you receive your order you can within a designated time-frame return your item(s) back to us in an easy and convenient manner. You can also ret...

• Can we ship to your country?Learn more about our International Shipping : Customer Support

  We now ship internationally to Oman, Bahrain, Qatar, Jordan and Lebanon. Check below to learn more about our new shipping options for you and some key information such as what you can buy and ship acr...

• What Guarantee and/or Warranty is offered on items sold on Souq.com? : Customer Support

  Modified on: Mon, 6 Oct, 2014 at 7:19 PM There are different types of sellers on Souq.com and hence different Warranty and Product Guarantees on offer. Please read the offer note against each item ...

• Do I get the full amount returned/refunded to me for a Returned item? : Customer Support

  Modified on: Sat, 26 Jul, 2014 at 12:10 AM Shipping fees will be deducted from the amount, but you will receive a refund for the balance. This fee will be waived if the item was not as advertised, d...