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Popular pages
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Card-sorting Tools
Card-sorting Tools Last updated March 3, 2015 Card-sorting is a great way to learn how users, or prospective users, of a website perceive the logical relationships among the various elem...
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An Empirical Comparison of On-Screen Keyboards
An Empirical Comparison of On-Screen Keyboards Thomas Tullis, Ellen Mangan, and Richard Rosenbaum Fidelity Investments Abstract Eight different designs for an on-screen keyboard were compare...
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Tools for Measuring User Satisfaction
Tools for Measuring User Satisfaction by Tom Tullis Chapter 6 of our book, Measuring the User Experience, is all about "Self-Reported Metrics". Perhaps the most obvious way to learn about the...
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Results of Online Usability Study of Apollo Program Websites
Results of Online Usability Study of Apollo Program Websites by Tom Tullis Table of Contents Summary An online usability study of two websites about the Apollo Space Program (NASA and Wikipedia) w...
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Annotated Bibliography of Rating Scale Literature
Annotated Bibliography of Rating Scale Literature from 2009 Mini-UPA Conference Originally posted May 25, 2009 Albert, W., and Dixon, E. (2003). Is This What You Expected? The Use of Expecta...
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OK and Cancel Buttons: What's the Right Order?
OK and Cancel Buttons by Tom Tullis Introduction There's some debate among web designers, usability people, and other geeks who think about these kinds of things, about the correct order for "OK" ...