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LiveHelpNow Blog - Tips and best practices for customer service
Tips and best practices for customer service
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6 customer experience strategies to help you beat the competition
Separating yourself from competitors involves more than lowering prices. Let customer experience push you to the head of the pack.
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6 things service reps should do when an angry customer calls | LiveHelpNow Blog
Angry customers are a part and parcel of a business. When they flip out on the phone keep your calm and implement these 6 strategies to civilize matters
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6 small business tips for tracking customer service issues | LiveHelpNow Blog
Fast turnaround times while solving customer problems are crucial to keeping them happy. But you needn't have deep pockets to pull this off. You need smarts
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Understanding how ticket management systems work | LiveHelpNow Blog
A ticket system is specifically designed to organize issues as they are reported and keeps track of all fixes made, acting as an issue tracking system as well.
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7 ways to speed up customer service and reduce churn | LiveHelpNow Blog
To keep your clients happy (and loyal), when it comes to customer service, there is a need for speed.